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Holding Negligent Property Owners Accountable

Escalator and Elevator Injury Attorney in Los Angeles

Elevators and escalators can be dangerous when manufactured or maintained negligently. A sudden malfunction could cause catastrophic injuries. If you've been injured in such an accident in Los Angeles, Cohen & Marzban can help. Our experienced escalator and elevator injury attorneys in Los Angeles know the ins and outs of premises liability law and will work diligently to secure the compensation you deserve.

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    Los Angeles Elevator & Escalator Accident Lawyers with a Proven Record

    For more than 50 years, Cohen & Marzban has recovered over $2 billion for injured Californians, and our attorneys bring that same firepower to every conveyance injury claim. A malfunctioning lift or escalator is rarely a simple slip and fall. It involves engineering records, inspection permits, maintenance logs, and a web of potentially responsible companies.

    Our elevator accident attorneys in Los Angeles act fast to lock down that evidence before it disappears and to hold every negligent party accountable. Backed by the Litigator Award, an honor reserved for the top 1% of trial lawyers in the country, we are prepared to take your case to court when insurers refuse to pay what your injuries are truly worth.

    Contact our escalator and elevator injury attorneys in Los Angeles today for a free, no-obligation review of your case.

    Why California Treats Elevators and Escalators as "Common Carriers"

    Elevator and escalator claims are governed by a stricter legal standard than most riders realize, which is exactly why you want an attorney who understands it. Under California Civil Code §§ 2100–2101, the operator of a passenger elevator, and in most cases an escalator, is treated as a "common carrier," the same category as buses, trains, and airlines. That classification imposes a duty of "utmost care and diligence" rather than ordinary reasonable care.

    Two consequences make this standard powerful for injured passengers:

    • A higher duty of care. The property or building operator must do everything that care, vigilance, and foresight can reasonably accomplish to keep riders safe, so even slight carelessness can establish liability, but a carrier isn't a total insurer of passenger safety. The injured person still has to prove the legal elements of negligence.
    • A non-delegable duty. An owner cannot dodge responsibility by pointing to an outside service company. Hiring a contractor to maintain the equipment is not a defense.

    Passenger elevators in California also operate under Cal/OSHA permits and must comply with California's Elevator Safety Orders, which incorporate ASME A17.1 standards and are enforced under Title 8 of the California Code of Regulations. When an operator ignores those obligations, our attorneys use that failure to strengthen your claim.

    Elevator and Escalator Accident Statistics

    Elevators and escalators carry enormous numbers of riders every day, and when they fail, the harm can be severe. Federal injury-surveillance data from the U.S. Consumer Product Safety Commission's National Electronic Injury Surveillance System (NEISS), analyzed by the Center for Construction Research and Training, show that elevator and escalator-related emergency department injuries rose more than 30%, from about 19,000 in 2007 to nearly 25,000 in 2017.

    More recent NEISS analyses indicate that the count has continued to climb as ridership grows. Elevators cause the majority of the most serious harm, accounting for roughly 90% of deaths and about 60% of serious injuries, according to NIOSH.

    Escalator injuries follow their own pattern. Falls are consistently the leading cause, followed by entrapment at the comb plate or between the moving steps and the side skirt. A 2024 analysis of NEISS data found escalator injuries rising faster than elevator injuries, with older adults and children under 10 facing the greatest risk. These are rarely freak accidents. They are often the predictable result of skipped inspections, worn parts, and deferred maintenance, and our Los Angeles escalator injury attorneys know how to prove it.

    The Hidden Dangers of Elevators and Escalators

    While we rely on elevators and escalators daily, we often overlook their potential dangers when not properly designed or maintained. These conveyances are complex mechanical systems; when they fail, the consequences can be severe. The most common accidents our attorneys see include:

    These accidents often result from design flaws, manufacturing defects, or careless maintenance, which is why holding the responsible parties accountable matters.

    Common Injuries in Elevator and Escalator Accidents

    Elevator and escalator accidents can cause an array of debilitating injuries due to falls, crushing forces, and sudden impacts. Our team regularly represents elevator and escalator accident victims suffering from:

    • Traumatic brain injuries: TBIs, which can range from concussions to severe brain damage, can result from impacts to the head.
    • Spinal cord injuries: Falls or collisions with moving parts can damage the spinal cord, potentially leading to paralysis, loss of sensation, and chronic pain.
    • Broken bones and fractures: The forces involved in these accidents are often enough to fracture the arms, legs, ribs, and other bones.
    • Lacerations and soft tissue injuries: Cuts, bruises, sprains, and strains are frequent outcomes, often requiring extensive medical treatment and rehabilitation.
    • Amputations: In extreme cases, especially those involving entrapment in escalator mechanisms, amputations of fingers, toes, or larger appendages are possible.
    • Back injuries: Sudden drops, jolts, and falls can herniate discs and damage the vertebrae, causing chronic pain and limited mobility that may require surgery.
    • Neck injuries: Whiplash and other neck trauma are common when a rider is thrown by an abrupt stop or fall, sometimes leading to lasting stiffness and nerve pain.
    • Nerve damage: Crushing forces and deep lacerations can injure the nerves, producing numbness, weakness, tingling, or permanent loss of function in the affected area.
    • Wrongful death: The most catastrophic elevator and escalator accidents, such as shaft falls, free-falling cars, or severe entrapment, can be fatal, leaving surviving family members to pursue a wrongful death claim.
    Seek medical attention promptly after any of these injuries; early records also help protect your claim.

    How an Elevator or Escalator Accident Claim Works

    Building a strong conveyance injury case takes fast, methodical work, and knowing the road ahead helps you protect your rights from day one. Here is how our attorneys typically approach a claim:

    • Get medical care and documentation. Prompt treatment protects your health and creates the records that connect your injuries to the accident.
    • Preserve the scene and the evidence. Photographs, the incident report, witness details, and the make and ID of the equipment can vanish within days.
    • Secure the maintenance trail. We request inspection certificates, service logs, repair histories, and Cal/OSHA permit records.
    • Bring in the right experts. These cases turn on technical proof, so we work with engineers and safety consultants to pinpoint the defect or failure.
    • Identify every liable party. We name the property owner, maintenance company, manufacturer, and anyone else whose negligence played a role.
    • Handle the insurers. We deal with the adjusters and their lawyers so you can focus on healing, and we prepare each case as if it is going to trial.

    Who Is Liable for an Elevator or Escalator Accident?

    Determining liability for an injury involving a defective elevator or escalator can be complicated. Responsibility often falls on multiple parties whose negligence may have contributed to the incident. Our elevator accident lawyers investigate each of the following.

    Property Owners and Managers

    Property owners and managers have a legal duty to ensure the safe operation of elevators, escalators, and other features on their premises. Cursory maintenance, inadequate inspections, and failure to address known hazards can all cause visitors to become hurt.

    Manufacturers

    If a flaw in the elevator or escalator's design or construction contributed to the accident, the manufacturer may be liable. This applies to defects in parts, safety mechanisms, and installation.

    Maintenance Companies

    The companies responsible for servicing and repairing elevators and escalators can also be at fault if their negligence contributed to the accident. Examples of such negligence include improper repairs, failure to identify defects, and inadequate maintenance.

    Public Entities and Transit Agencies

    When an escalator or elevator inside a Metro station, courthouse, or other government building fails, a public entity may share liability. These claims carry much shorter deadlines, so contact our team quickly to protect your rights.

    Compensation Available in an Elevator or Escalator Accident Claim

    The value of your case depends on the severity of your injuries and how they reshape your life, and our attorneys pursue the full range of damages the law allows. Recoverable compensation generally falls into two categories.

    Economic Damages

    These reimburse the measurable financial losses caused by the accident, including:

    • Medical bills: Emergency treatment, surgery, hospitalization, therapy, and future care.
    • Lost income: Wages missed during recovery and reduced earning capacity if you cannot return to the same work.
    • Out-of-pocket costs: Assistive devices, home modifications, and transportation to appointments.

    Non-Economic Damages

    These account for the personal harm no receipt can capture, such as:

    • Physical pain and ongoing discomfort
    • Emotional distress, anxiety, and disrupted sleep
    • Diminished quality of life and the inability to enjoy former activities

    When a defective or poorly maintained elevator or escalator causes a death, surviving family members may pursue a wrongful death claim for funeral costs, lost support, and loss of companionship. Where clear and convincing evidence shows malice or conscious disregard for safety, punitive damages may also be available.

    Sudden Stops, Starts, or Drops

    Elevators can experience sudden drops or uncontrolled descents, while escalators can jolt or stop abruptly, causing riders to fall. The force of these unexpected movements can throw passengers into walls, railings, or other riders, and the resulting falls frequently lead to head, neck, and back injuries.

    Door and Handrail Malfunctions

    Elevator doors that close too quickly, open unexpectedly, or fail to open can trap or injure passengers. Similarly, escalator handrail malfunctions can throw riders off balance.

    Misleveling and Entrapment

    Dysfunctional elevators may stop between levels, creating a dangerous gap between the car and the floor. Escalators, meanwhile, can trap clothing, shoes, or fingers in their moving parts.

    Falls into Shafts or on Steps

    Open or improperly secured elevator shafts pose a significant fall risk. Escalator falls often occur due to slippery steps, crowded conditions, or faulty handrails.

    Get Help After Your Accident

    Our capable legal team is ready to fight for your rights. Speak with our experienced Los Angeles escalator injury attorneys today to schedule a free consultation.

    No Fee Unless We Win Your Case

    You won't pay a dime unless we recover compensation for you. Contact us today to discuss your elevator or escalator accident and get reliable legal assistance.

    Get a Free Consultation Today
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    (818) 986-3332

    why us

    Cohen & Marzban: Trusted Elevator and Escalator Accident Lawyers

    We proudly offer the following benefits to our personal injury clients:

      Decades of Focused Experience

      Our attorneys have a proven record in elevator and escalator accident cases and can maximize your chances of fair compensation.

      Thorough Investigations

      We conduct detailed investigations, leveraging expert witnesses to determine the causes of accidents and identify all liable parties.

      Personalized Support

      We emphasize clear communication and unwavering support to ensure clients feel informed and empowered throughout the legal process.

      Proven Results

      With more than $2 billion recovered for injured Californians, we have the resources to take on large property owners, manufacturers, and their insurance companies.

      Trial-Ready Advocacy

      When an insurer refuses to offer what your claim is worth, we are fully prepared to present your case to a Los Angeles jury.

      No Upfront Costs

      You pay nothing to get started. We handle elevator and escalator accident claims on contingency and collect a fee only if we recover compensation for you.

      our team

      Meet Our Elevator and Escalator Accident Law Firm

      When your future hangs in the balance, you can't afford to have ineffective legal representation. Cohen & Marzban's escalator and elevator injury attorneys in Los Angeles will stand up for your rights and help you pursue the comprehensive financial support you need.

      Bob M. Cohen

      Bob M. Cohen

      Attorney & Founder

      Bob M. Cohen is the Chairperson of the Board of Directors of the Better Business Bureau of Southern California and Silicon Valley and a practicing attorney at Cohen & Marzban Law Corporation.

      About Bob M. Cohen
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      Michael M. Marzban

      Michael M. Marzban

      Attorney & Co Founder

      Michael M. Marzban is a California and Nevada lawyer who relentlessly advocates protecting the rights of people who have suffered injuries and damages. 

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      David Sarfaty

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      Accounting

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      Michael Azizi

      Executive Administrator

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      Our client was in a post office located in a strip mall when a vehicle jumped the curb, went through the window, and injured his leg. The concrete parking stops were not properly aligned, allowing the car to jump the curb.

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      We represent injured clients throughout Los Angeles County and the surrounding region, including:

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      FAQ

      Frequently Asked Questions

      Do I have a case if I tripped or fell on an escalator?

      Possibly. If a mis-leveled step, faulty handrail, sudden stop, or poorly maintained escalator contributed to your fall, you may have a valid claim even if you were partly inattentive. California's comparative negligence rule allows you to recover damages reduced by your share of fault. A Los Angeles escalator injury attorney can review the facts for free.

      Who is responsible if a maintenance company serviced the elevator?

      Often more than one party. Because the operator's duty is non-delegable under California law, the property owner can remain liable even when an outside contractor did the work. The maintenance company and the manufacturer may also share responsibility, and we identify every source of recovery.

      How long do I have to file an elevator or escalator accident claim in California?

      Most personal injury claims must be filed within 2 years of the injury. If a public entity is involved, such as a transit agency operating an escalator in a Metro station, you may have as little as six months to file a government claim. Speaking with an escalator accident lawyer early protects your deadline.

      How much does it cost to hire an elevator injury attorney?

      Nothing up front. We work on contingency, so you pay no fee unless we recover compensation for you, and your initial consultation is always free.

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      Turn To Our Los Angeles Elevator and Escalator Accident Lawyers

      Don't wait to get the help you need. Because elevator and escalator accident claims involve strict deadlines and evidence that disappears quickly, contacting our elevator accident lawyers early can make all the difference. Contact our team today to discuss your accident and explore your legal options.

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